• Lead and manage overall branch operations including sales, marketing, customer service, and administration.
* Drive revenue growth and profitability while managing the branch’s P&L.
* Identify new business opportunities in the domestic market and achieve sales targets.
* Oversee contract/order reviews, ensure clarity in customer requirements, and resolve any deviations.
* Coordinate with customers and the factory for order execution, amendments, and dispatch.
* Ensure adherence to legal, regulatory, and contractual requirements.
* Manage customer documentation, handle complaints, and collect feedback for continuous improvement.
* Monitor branch expenses, optimize resources, and ensure cost-effective operations.
* Lead, train, and motivate the branch team to achieve operational and financial goals.
* Prepare and review reports on branch performance, sales, and profitability.